Directoo logo

Privacy Policy

LAST UPDATED: April 6, 2026

1. Introduction

Directoo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and platform to order directly from partner restaurants.

2. Information We Collect

Location Data:

To help you find restaurants nearby, we may request access to your device's location or ask for a zip code/address. This is stored locally in your browser's local storage to improve your experience.

Order Information:

When you place an order, we collect details such as your name, phone number, and delivery address to facilitate the transaction with the restaurant.

Device Information:

We may collect technical data such as IP addresses, browser types, and operating systems to maintain the security and performance of our platform.

3. How We Use Your Information

  • To provide and maintain our Service, including routing orders to partner restaurants.
  • To calculate and show you the most relevant "Nearby" restaurants.
  • To notify you about status changes or updates to your order.
  • To provide customer support and handle inquiries.

4. Data Sharing

We do not sell your personal data. We share necessary order details only with the specific partner restaurant you have chosen to order from. Each restaurant may have its own privacy practices regarding how they handle your data post-delivery.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. Please contact us at contact@directoo.in for any data-related requests.

Need assistance?

Our legal team and support agents are available to clarify any terms or conditions.

Contact Support →

Readytotakecontrolofyouronlineorders?

Join 175+ restaurants using Directoo to reduce commissions, own customer data, and grow direct online orders.

CTA Flow
Directoo