Terms of Service

2. The Service

Directoo is a software provider that enables restaurants to take direct orders from customers. We are not a food delivery aggregator, nor are we the seller of any food or beverages listed on our platform. The contract for the supply and sale of food is between the customer and the specific restaurant.

3. User Responsibilities

• You must provide accurate information when placing an order.
• You are responsible for ensuring that you have the right to use any payment method provided.
• You agree not to use the Service for any unlawful or unauthorized purpose.

4. Restaurant Responsibilities

Each restaurant is responsible for the preparation, quality, and delivery (if applicable) of the orders placed through their direct ordering channel. Directoo does not guarantee food quality, portion size, ingredients, or delivery times.

5. Payments & Pricing

Pricing is set by the individual restaurants. Directoo provides the platform to facilitate commission-free ordering for the restaurant, ensuring they retain more of the transaction value. All payments made through the platform are processed by secure third-party payment gateways.

6. Limitation of Liability

In no event shall Directoo be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

7. Modifications to Service

We reserve the right to modify or discontinue the Service, temporarily or permanently, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.